What To Know
- A single flash is the most straightforward indication—your coffee machine is out of water.
- Adjust your grinder to a finer setting to create a more concentrated brew.
- Flashing red lights usually indicate a more serious issue, such as a machine malfunction or overheating.
If your Sage coffee machine has started flashing, it’s not just trying to get your attention—it’s communicating important information. These flashing lights are designed to alert you to potential issues or maintenance needs. Understanding what each flash pattern means will empower you to take prompt action and keep your machine brewing perfect cups of coffee for years to come.
Common Flashing Patterns and Their Meanings
1. Single Flash: Empty Water Tank
A single flash is the most straightforward indication—your coffee machine is out of water. Simply refill the water tank and your machine will be ready to brew again.
2. Double Flash: Insert Portafilter
If you see two flashes, it means you’ve forgotten to insert the portafilter into the machine. Ensure that the portafilter is securely locked in place before initiating the brewing process.
3. Triple Flash: Grind Too Fine
Three flashes indicate that the coffee grounds are too finely ground. Adjust your grinder to a coarser setting to allow water to pass through more easily.
4. Quadruple Flash: Grind Too Coarse
Conversely, four flashes signal that the coffee grounds are too coarsely ground. Adjust your grinder to a finer setting to create a more concentrated brew.
5. Quintuple Flash: Clean Brewing Unit
Five flashes are a reminder that it’s time to clean the brewing unit. Remove the brewing unit and clean it thoroughly with warm water and a soft brush.
6. Sextuple Flash: Descale the Machine
Six flashes indicate the need to descale your coffee machine. Use a descaling solution designed specifically for coffee machines to remove mineral buildup.
7. Continuous Flashing: Machine Malfunction
If your coffee machine is flashing continuously, it’s likely experiencing a more serious malfunction. Contact Sage customer support for assistance.
Troubleshooting Tips
Before contacting customer support, try these troubleshooting tips:
- Reset the machine: Unplug the machine for 30 seconds, then plug it back in.
- Check the power outlet: Ensure that the machine is connected to a working power outlet.
- Clean the machine regularly: Regular cleaning can prevent flashing lights and ensure optimal performance.
When to Contact Customer Support
If the flashing lights persist despite troubleshooting, or if you notice any unusual noises or odors, contact Sage customer support immediately. They will provide expert guidance and help you resolve the issue.
Popular Questions
1. Why is my Sage coffee machine flashing red?
- Flashing red lights usually indicate a more serious issue, such as a machine malfunction or overheating. Contact customer support promptly.
2. How often should I clean my Sage coffee machine?
- Regular cleaning is crucial for preventing flashing lights and ensuring optimal performance. Aim to clean the machine every 2-3 months.
3. Can I use vinegar to descale my Sage coffee machine?
- While vinegar can be an effective descaling solution, it’s not recommended for Sage coffee machines. Use a descaling solution designed specifically for coffee machines to avoid potential damage.
