What To Know
- The Instant Pot, a popular multi-functional kitchen appliance, has issued a recall for a specific model due to a potential safety hazard.
- If you have an affected Instant Pot Gem 65 8-in-1 Multi-Cooker, model IP-DUO60, you should immediately stop using it and contact Instant Pot for a replacement lid.
- The recalled Instant Pot Gem 65 8-in-1 Multi-Cooker, model IP-DUO60, poses a burn risk due to the potential for the lid to detach during use.
What Instant Pot is on Recall?
The Instant Pot, a popular multi-functional kitchen appliance, has issued a recall for a specific model due to a potential safety hazard. The recall affects the Instant Pot Gem 65 8-in-1 Multi-Cooker, model IP-DUO60.
Understanding the Recall
The recall was announced by the U.S. Consumer Product Safety Commission (CPSC) and Instant Pot after receiving reports of the lid detaching during use, posing a potential burn risk. The lid detachment is believed to be caused by a manufacturing defect in the lid’s hinge.
Affected Instant Pot Models
Only the Instant Pot Gem 65 8-in-1 Multi-Cooker, model IP-DUO60, is affected by the recall. Other Instant Pot models are not included.
Identifying Your Instant Pot Model
To determine if your Instant Pot is affected by the recall, locate the model number on the bottom of the appliance. If the model number is IP-DUO60, your Instant Pot is part of the recall.
Actions to Take
If you have an affected Instant Pot Gem 65 8-in-1 Multi-Cooker, model IP-DUO60, you should immediately stop using it and contact Instant Pot for a replacement lid.
Contacting Instant Pot
To obtain a replacement lid, contact Instant Pot through one of the following methods:
- Call: 1-800-828-7280
- Email: support@instantpot.com
- Website: https://instantpot.com/recall
Return and Refund Policy
Instant Pot is offering a full refund to customers who have purchased the affected model. You can return your Instant Pot to the retailer where it was purchased or contact Instant Pot directly for instructions on how to return the product.
Other Safety Precautions
In addition to the recall, Instant Pot recommends following these safety precautions when using any Instant Pot appliance:
- Always ensure the lid is securely locked before operating the appliance.
- Do not overfill the pot with liquid or food.
- Use caution when opening the lid after cooking, as hot steam may escape.
- Keep the appliance out of reach of children.
Frequently Asked Questions
Q: What is the specific safety hazard associated with the recalled Instant Pot?
A: The recalled Instant Pot Gem 65 8-in-1 Multi-Cooker, model IP-DUO60, poses a burn risk due to the potential for the lid to detach during use.
Q: How do I know if my Instant Pot is affected by the recall?
A: Check the model number on the bottom of your Instant Pot. If the model number is IP-DUO60, your Instant Pot is part of the recall.
Q: What should I do if I have an affected Instant Pot?
A: Stop using the appliance immediately and contact Instant Pot for a replacement lid.
Q: Can I still use my recalled Instant Pot after receiving a replacement lid?
A: Yes, once you have received and installed the replacement lid, you can safely use your Instant Pot again.
Q: What is Instant Pot‘s refund policy for the recalled model?
A: Instant Pot is offering a full refund to customers who have purchased the affected model.
Q: Where can I find more information about the recall?
A: You can find more information about the recall on the CPSC website or the Instant Pot website.
